Detailed description of goods and/or services
Buckley and Boo is a business in the Retail Industry that markets products of a handmade nature.

Delivery policy
Once payment is received, it can take between 7-10 working days to dispatch your order.

Overnight or Economy (2-3 days) courier ________________. Please note that these shipping costs are to main distribution points only. For all other regional areas, a custom shipping fee will apply and will be invoiced separately. Your product will only be dispatched after the custom shipping fee has been paid.

Regional areas include Farm / Plot, Government Building, Power Station, Trust Area, Township, Game Reserve / Resort, Embassy / Consulate and Chain Store.

Export restriction (Optional)
The offering on this website is available to South African clients only.

Custom & Large Orders
Should you wish to order your own custom design, there will be a minimum order quantity of 36 units. Please take into consideration that custom and large orders be subject to a longer delivery period.

Damaged Items
Should your item arrive and is damaged, please contact us at info@buckleyandboo.co.za with a photo of the product. After we have been in touch with you, you will need to return / send the products back to us, at your own expense, within 7 working days of the date of purchase. All items need to be returned unused and in their original packaging.

Returns
Should your items arrive and you are displeased with your purchase, please contact us at info@buckleyandboo.co.za with a photo of the product. After we have been in touch with you, you will need to return / send the products back to us, at your own expense, within 7 working days of the date of purchase. All items need to be returned unused and in their original packaging. Unfortunately, custom orders cannot be refunded and / or exchanged, due to the nature of the specific order.

Undelivered Items
Should a package not be delivered through no fault of ours (for example: no one on the premises to take delivery, you are unable to answer calls or an invalid or incomplete delivery address is provided) we will attempt a second delivery after which, if the package is not delivered, you will be liable for all additional costs associated with the delivery of the package. Should you request a refund as a result of these failed attempts, you will be refunded the price of the products less the additional delivery costs.

Customer privacy policy
Buckley and Boo shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa and MasterCard credit cards, or by bank transfer Or PayPal transfer into the Buckley and Boo bank account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired for Buckley and Boo via PayFast (Pty) Ltd who are the approved payment gateway. PayFast is a licensed System Operator with the Payments Association of South Africa (PASA). PayFast is fully PCI compliant and uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Buckley and Boo separately from card details which are entered by the client on PayFast’s secure site. For more detail on PayFast refer to www.payfast.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility
Buckley and Boo takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Buckley and Boo chooses as its ‘domicilium citandi et executandi’ for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Krugersdorp, South Africa.

Variation
Buckley and Boo may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Buckley and Boo based in South Africa and with registration number ________________.